Fri, May 19, 2023

Kroll Recognized in 2023 Gartner Market Guide for Digital Forensics and Incident Response Retainer Services

Kroll Recognized in 2023 Gartner Market Guide for Digital Forensics and Incident Response Retainer Services

New York – Kroll, the leading independent provider of global risk and financial advisory solutions, announced today it has been named a representative vendor in the 2023 Gartner Market Guide for Digital Forensics and Incident Response Retainer Services (subscription required) for the fourth consecutive year. This repeated recognition highlights the continual investment Kroll has made into its incident response services, merging elite digital forensics experts and frontline threat intelligence to handle more than 3,000 incidents every year and make clients more cyber resilient.

The Gartner Market Guide for Digital Forensics and Incident Response (DFIR) Retainer Services recognizes that effective DFIR must include end-to-end services that start from preparation and detection and continue to containment, recovery and post-incident remediation. Gartner also highlights quick response times and stringent evidence management as the most important criteria of selection for an incident response provider.

Kroll’s Incident Response and Litigation Support service contains the necessary services to handle a cyber incident’s entire lifecycle. Breach notification and 24x7 incident response guarantees consumers fast responses and efficient deployments of remote and onsite solutions following an incident. Computer forensics, paired with Kroll’s proprietary tool KAPE, collects and processes forensically useful data within minutes while preserving and recovering a consumer’s indispensable data. Customizable reports on key evidence that can mitigate legal losses are available through Cyber Litigation Support. Additionally, more proactive and highly flexible end-to-end services are also available with transparent pricing through the Incident Response Retainer.

Devon Ackerman, Global Head of Incident Response in Kroll’s Cyber Risk business, said: “We are proud that Kroll’s Incident Response and Litigation Support is recognized by Gartner in its DFIR and Retainer Services Market Guide. Our cyber incident analysis, containment, recovery and remediation services are one of our greatest strengths. Further, we work closely with our retainer customers to ensure we tailor fit our breadth of capabilities to their needs. Not only do we manage over 3,000 incidents every year but also our incident response teams have experience from both the legal world and law enforcement. This knowledge gives our team the insights to quickly and efficiently investigate the risk to data, properly contain the threat, and eject active actors from compromised networks, all with legal protection in mind.”

This recognition follows Kroll Responder being named a representative vendor in the 2023 Gartner Market Guide for Managed Detection and Response (subscription required) for the third consecutive year.

About Kroll
As the leading independent provider of risk and financial advisory solutions, Kroll leverages our unique insights, data and technology to help clients stay ahead of complex demands. Kroll’s team of more than 6,500 professionals worldwide continues the firm’s nearly 100-year history of trusted expertise spanning risk, governance, transactions and valuation. Our advanced solutions and intelligence provide clients the foresight they need to create an enduring competitive advantage. At Kroll, our values define who we are and how we partner with clients and communities. Learn more at Kroll.com.



24x7 Incident Response

Kroll is the largest global IR provider with experienced responders who can handle the entire security incident lifecycle.

Incident Remediation and Recovery Services

Cyber incident remediation and recovery services are part of Kroll’s Complete Response capabilities, expediting system recovery and minimizing business disruption.

Notification, Call Centers and Monitoring

Kroll’s data breach notification, call centers and monitoring team brings global breach response expertise to efficiently manage regulatory and reputational needs.


Computer Forensics

Kroll's computer forensics experts ensure that no digital evidence is overlooked and assist at any stage of an investigation or litigation, regardless of the number or location of data sources.

Incident Response and Litigation Support

Kroll’s elite security leaders deliver rapid responses for over 3,000 incidents per year and have the resources and expertise to support the entire incident lifecycle.